Tompkins Scanner Status

Incident History

Live Status\Incident History

September 25, 2025

Maintenance

Electrical maintenance / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Identified
    Sep 25, 2025, 2:09 AM UTC
    Tower server offline for scheduled electrical work.
  • Resolved
    Sep 25, 2025, 3:00 AM UTC
    Maintenance complete.

September 17, 2025

Outage

Internet outage / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Opened
    Sep 17, 2025, 11:29 PM UTC
    Issue opened on monitor failure.
  • Identified
    Sep 17, 2025, 11:33 PM UTC
    Our tower internet connection is down. We have not yet received any communication from our ISP.
  • Monitoring
    Sep 18, 2025, 12:31 AM UTC
  • Resolved
    Sep 18, 2025, 3:08 PM UTC
    Issue resolved on monitor recovery.

September 7, 2025

Outage

Missed Event

  • Opened
    Sep 7, 2025, 2:58 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Sep 7, 2025, 4:03 AM UTC
    Issue resolved on monitor recovery.
  • Resolved
    Sep 7, 2025, 4:13 AM UTC
    System did not recover properly following a power loss and required manual intervention.

August 22, 2025

Maintenance

Scheduled server maintenance / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Identified
    Aug 22, 2025, 9:26 PM UTC
    Radio receiver will be offline for approximately 45 minutes starting at 17:30 for scheduled maintenance.
  • Resolved
    Aug 22, 2025, 10:14 PM UTC

August 2, 2025

Maintenance

Offline for scheduled maintenance / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Identified
    Aug 2, 2025, 2:00 AM UTC
    The radio system will be briefly offline beginning at 22:00 for scheduled maintenance.
  • Resolved
    Aug 2, 2025, 2:38 AM UTC

June 1, 2025

Maintenance

Scheduled maintenance / Tompkins Scanner Receivers

  • Identified
    Jun 1, 2025, 10:54 PM UTC
    Radio receivers are undergoing scheduled maintenance to troubleshoot audio quality issues
  • Resolved
    Jun 1, 2025, 11:50 PM UTC
    Maintenance is complete at this time

April 3, 2025

Maintenance

Web server maintenance

  • Identified
    Apr 3, 2025, 6:06 PM UTC
    Web server is undergoing scheduled maintenance.
  • Resolved
    Apr 3, 2025, 6:28 PM UTC

Outage

Missed Event

  • Opened
    Apr 3, 2025, 12:41 AM UTC
    Issue opened on monitor failure.
  • Investigating
    Apr 3, 2025, 1:00 AM UTC
    System is online but not hearing any radio traffic.
  • Resolved
    Apr 3, 2025, 1:06 AM UTC

January 8, 2025

Outage

Radio receiver unable to start / Tompkins Scanner Receivers

  • Investigating
    Jan 8, 2025, 11:23 AM UTC
    An unknown hardware or software issue has rendered one or more radio receivers inoperable. System may not receive new calls for one or more days.
  • Identified
    Jan 9, 2025, 4:46 AM UTC
    A critical hardware issue has been identified.
  • Monitoring
    Jan 9, 2025, 4:58 AM UTC
    A candidate workaround has been applied and will be tested over the next 24-48 hours.
  • Resolved
    Jan 9, 2025, 12:51 PM UTC

November 22, 2024

Outage

System down due to power and internet outage / Tompkins Scanner Receivers

  • Identified
    Nov 22, 2024, 4:06 PM UTC
  • Resolved
    Nov 22, 2024, 10:44 PM UTC

June 7, 2024

Outage

Internet outage

  • Identified
    Jun 7, 2024, 4:37 PM UTC
    An internet outage caused by the current storm is affecting our tower location.
  • Resolved
    Jun 7, 2024, 8:47 PM UTC
    Connection is restored.

March 31, 2024

Maintenance

Scheduled maintenance / Tompkins Scanner Receivers (+2 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy FeedsTompkinsScanner.com

  • Resolved
    Mar 31, 2024, 3:55 AM UTC
    Systems were temporarily down for scheduled maintenance.

October 18, 2023

Minor Outage

Web server unresponsive

  • Investigating
    Oct 18, 2023, 2:18 PM UTC
    rdio-server is unresponsive. Investigating.
  • Monitoring
    Oct 18, 2023, 2:26 PM UTC
    Working on resolution. Connectivity may be intermittent.
  • Resolved
    Oct 18, 2023, 2:58 PM UTC

April 21, 2023

Outage

Internet outage at tower site / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Identified
    Apr 21, 2023, 1:46 PM UTC
    The internet is down at our tower location and we are awaiting a resolution from the ISP.
  • Resolved
    Apr 21, 2023, 4:24 PM UTC

January 20, 2023

Outage

Outage at tower location / Tompkins Scanner Receivers (+1 More)

Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds

  • Investigating
    Jan 20, 2023, 2:26 PM UTC
    We are aware of an issue affecting our tower location.
  • Identified
    Jan 20, 2023, 2:33 PM UTC
    An internet outage is affecting our tower location and we are awaiting a response from our internet service provider.
  • Identified
    Jan 20, 2023, 3:46 PM UTC
    Our ISP has provided an estimated restoration time of 12 PM.
  • Identified
    Jan 20, 2023, 6:36 PM UTC
    Internet outage is still ongoing and we are awaiting updates.
  • Identified
    Jan 20, 2023, 9:58 PM UTC
    A major fiber backbone that connects Syracuse to Ithaca has been severed. Crews are working to splice in a new cable. Current ETA from Verizon is 6 AM.
  • Monitoring
    Jan 21, 2023, 4:45 AM UTC
    Verizon link appears to have been restored. Will check in the morning to verify stability of link.
  • Resolved
    Jan 21, 2023, 12:02 PM UTC

December 26, 2022

Maintenance

Scheduled maintenance

  • Identified
    Dec 26, 2022, 11:19 PM UTC
    System is undergoing maintenance to add new features. Some calls may be missed.
  • Resolved
    Dec 27, 2022, 1:58 AM UTC

November 27, 2022

Maintenance

System updates

  • Identified
    Nov 27, 2022, 5:50 AM UTC
  • Identified
    Nov 27, 2022, 5:54 AM UTC
    Performing updates on tower machine and web server
  • Identified
    Nov 27, 2022, 5:55 AM UTC
    Web server updates completed
  • Monitoring
    Nov 27, 2022, 6:07 AM UTC
    Updates completed, verifying everything is up
  • Resolved
    Nov 27, 2022, 6:10 AM UTC

August 27, 2022

Maintenance

Server maintenance

  • Identified
    Aug 27, 2022, 2:02 AM UTC
    Running release upgrade on rdio-scanner server. Will be offline for several minutes.
  • Resolved
    Aug 27, 2022, 2:31 AM UTC
    Update successful.

July 19, 2022

Maintenance

Scheduled maintenance

  • Identified
    Jul 19, 2022, 2:15 PM UTC
    Web server is undergoing scheduled maintenance to upgrade rdio-scanner
  • Resolved
    Jul 19, 2022, 2:38 PM UTC
    Updates to rdio-scanner and base system completed.