Live Status\Incident History
April 3, 2025
Web server maintenance
Maintenance
Posted: Apr 3, 2025, 6:06 PM UTC
- IdentifiedApr 3, 2025, 6:06 PM UTC
Web server is undergoing scheduled maintenance.
- ResolvedApr 3, 2025, 6:28 PM UTC
Missed Event
Outage
Opened: Apr 3, 2025, 12:41 AM UTC
Duration: 25m 10s
- OpenedApr 3, 2025, 12:41 AM UTC
Issue opened on monitor failure.
- InvestigatingApr 3, 2025, 1:00 AM UTC
System is online but not hearing any radio traffic.
- ResolvedApr 3, 2025, 1:06 AM UTC
January 8, 2025
Radio receiver unable to start
Outage
Opened: Jan 8, 2025, 11:23 AM UTC
Duration: 25h 28m 24s
Affected services:Tompkins Scanner Receivers
- InvestigatingJan 8, 2025, 11:23 AM UTC
An unknown hardware or software issue has rendered one or more radio receivers inoperable. System may not receive new calls for one or more days.
- IdentifiedJan 9, 2025, 4:46 AM UTC
A critical hardware issue has been identified.
- MonitoringJan 9, 2025, 4:58 AM UTC
A candidate workaround has been applied and will be tested over the next 24-48 hours.
- ResolvedJan 9, 2025, 12:51 PM UTC
November 22, 2024
System down due to power and internet outage
Outage
Opened: Nov 22, 2024, 4:06 PM UTC
Duration: 6h 37m 28s
Affected services:Tompkins Scanner Receivers
- IdentifiedNov 22, 2024, 4:06 PM UTC
- ResolvedNov 22, 2024, 10:44 PM UTC
June 7, 2024
Internet outage
Outage
Opened: Jun 7, 2024, 4:37 PM UTC
Duration: 4h 9m 57s
- IdentifiedJun 7, 2024, 4:37 PM UTC
An internet outage caused by the current storm is affecting our tower location.
- ResolvedJun 7, 2024, 8:47 PM UTC
Connection is restored.
March 31, 2024
Scheduled maintenance
Maintenance
Posted: Mar 31, 2024, 3:55 AM UTC
Affected services:Tompkins Scanner ReceiversBroadcastify Legacy FeedsTompkinsScanner.com
- ResolvedMar 31, 2024, 3:55 AM UTC
Systems were temporarily down for scheduled maintenance.
October 18, 2023
Web server unresponsive
Minor Outage
Opened: Oct 18, 2023, 2:18 PM UTC
Duration: 40m 23s
- InvestigatingOct 18, 2023, 2:18 PM UTC
rdio-server is unresponsive. Investigating.
- MonitoringOct 18, 2023, 2:26 PM UTC
Working on resolution. Connectivity may be intermittent.
- ResolvedOct 18, 2023, 2:58 PM UTC
April 21, 2023
Internet outage at tower site
Outage
Opened: Apr 21, 2023, 1:47 PM UTC
Duration: 2h 36m 41s
Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds
- IdentifiedApr 21, 2023, 1:46 PM UTC
The internet is down at our tower location and we are awaiting a resolution from the ISP.
- ResolvedApr 21, 2023, 4:24 PM UTC
January 20, 2023
Outage at tower location
Outage
Opened: Jan 20, 2023, 2:27 PM UTC
Duration: 21h 34m 54s
Affected services:Tompkins Scanner ReceiversBroadcastify Legacy Feeds
- InvestigatingJan 20, 2023, 2:26 PM UTC
We are aware of an issue affecting our tower location.
- IdentifiedJan 20, 2023, 2:33 PM UTC
An internet outage is affecting our tower location and we are awaiting a response from our internet service provider.
- IdentifiedJan 20, 2023, 3:46 PM UTC
Our ISP has provided an estimated restoration time of 12 PM.
- IdentifiedJan 20, 2023, 6:36 PM UTC
Internet outage is still ongoing and we are awaiting updates.
- IdentifiedJan 20, 2023, 9:58 PM UTC
A major fiber backbone that connects Syracuse to Ithaca has been severed. Crews are working to splice in a new cable. Current ETA from Verizon is 6 AM.
- MonitoringJan 21, 2023, 4:45 AM UTC
Verizon link appears to have been restored. Will check in the morning to verify stability of link.
- ResolvedJan 21, 2023, 12:02 PM UTC
December 26, 2022
Scheduled maintenance
Maintenance
Posted: Dec 26, 2022, 11:20 PM UTC
- IdentifiedDec 26, 2022, 11:19 PM UTC
System is undergoing maintenance to add new features. Some calls may be missed.
- ResolvedDec 27, 2022, 1:58 AM UTC
November 27, 2022
System updates
Maintenance
Posted: Nov 27, 2022, 5:51 AM UTC
- IdentifiedNov 27, 2022, 5:50 AM UTC
- IdentifiedNov 27, 2022, 5:54 AM UTC
Performing updates on tower machine and web server
- IdentifiedNov 27, 2022, 5:55 AM UTC
Web server updates completed
- MonitoringNov 27, 2022, 6:07 AM UTC
Updates completed, verifying everything is up
- ResolvedNov 27, 2022, 6:10 AM UTC
August 27, 2022
Server maintenance
Maintenance
Posted: Aug 27, 2022, 2:03 AM UTC
- IdentifiedAug 27, 2022, 2:02 AM UTC
Running release upgrade on rdio-scanner server. Will be offline for several minutes.
- ResolvedAug 27, 2022, 2:31 AM UTC
Update successful.
July 19, 2022
Scheduled maintenance
Maintenance
Posted: Jul 19, 2022, 2:16 PM UTC
- IdentifiedJul 19, 2022, 2:15 PM UTC
Web server is undergoing scheduled maintenance to upgrade rdio-scanner
- ResolvedJul 19, 2022, 2:38 PM UTC
Updates to rdio-scanner and base system completed.